First Point Travel is a travel agency that offers flights, hotel, cruise, travel insurance, holiday packages and lots more.
This Privacy Policy explains the way we use your given information and the steps we take to make sure that your information is secure and confidential with us. We disclose your personal information only to the person in connection with facilitation of your travel booking. By providing personal information to us you agree that we are permitted to disclose your personal information to travel service provider (example, airlines, consolidator, accommodation, or tour providers etc.)
First Point Travel will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. When you book with First Point Travel we need to collect the information necessary to provide the required services. We will also collect information if you complete any forms on our website or if you do an enquiry either in person, by telephone, SMS, letter, email or through interactive website activities such as, but not restricted to, Facebook, Instagram and Twitter.
First Point Travel may use personal information collected from you to provide you with information, updates and services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
We may disclose your personal information to any of our employees, officers, insurers, agents, suppliers or subcontractors in so far as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our products and services.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
By law we are required to obtain your consent in the collection of sensitive information. We will assume that your consent has been given to the collection of all information that is supplied to First Point Travel in accordance to this Privacy Policy, unless you state otherwise.
First Point Travel at times will act as an agent for our wholesalers and providers for travel products and services. This means that First Point Travel may collect personal information about you on behalf of the parties for whom we act as agent, for their internal purposes. Therefore, the consent to the collection of sensitive information under this Privacy Policy, applies equally to the parties for whom we act as agent, and whose products and services we sell. As we act as agent for a large number of companies, it is not possible for us to set out in this Privacy Policy how each of these companies will use your personal information individually. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.
First Point Travel is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@firstpointtravel.com.au.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act 1988.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to at info@firstpointtravel.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
We may use cookies in components of the website to allow us to personalise our service to you. If you do not want a cookie, you can always set your browser to deny it.
We reserve the right to change our Policy at any time. Should a change occur, the amendment will be posted on our website and will be effective immediately upon posting on the website.